The kukoo.com is an online shopping portal to serve your needs for the latest electronics and mobile phones in the market. We intend to make your shopping experience much easier by delivering all across the UAE at the best prices
With Kukoo, you get a 12 month manufacturer warranty on all products. So you can enjoy buying products being rest assured of the quality and after sales service. In the rare event of a defect, simply call our customer care, and they will guide you to your nearest authorised service centre. All the products have an international manufacturer warranty and not the local warranty.For safety purpose , it is required to keep the invoive/ bill safely with you .
We provide our customers with a refund and return policy on their products
Refund Policy and Return Policy:
14 days Return Policy
If you are not satisfied with your purchase, you may return it for a refund (excluding shipping and handling charges) 14 days for mobile phones and smart phones. (restocking fee applies for open box returns) 30 days for mobile phone related accessories.
For health reasons all in-ear headphones and headsets that have been opened may only be returned if proven to be defective
Unopened products can be returned free of charge
For additional details : please mail us on customercare@thekukoo.com or call us on our customer care no: +971 43793636
